ConcourseSuite CRM

Commercial open source customer relationship management (CRM) software for sales force automation and customer support.

Integrating CRM, web content management and team collaboration into a single web application, ConcourseSuite 5.0 is an open source Java-based application that can scale up as well as down.

The software is made up of several integrated modules called CRM, Web and Team modules.

The sales cycle is managed from the capturing of leads to the tracking of pipelines and quoting. Trackable marketing campaigns can also be managed and current customers grown.

As with all CRM systems customer service capabilities are important and with this application customer issues can be solved using advanced action plan, case management and ticketing tools.

Documents are managed and made accessible across the organization utilising document storage and management tools.

Further featured include:

Leads & Pipeline
Customer Service
Enterprise Content Management
Team Collaboration
Project Based
Document Management
Web Content Management
Website Design
Web Content Management
Search Engine Optimization
CRM Integration
Flexibility and Customization

ConcourseSuite 5.0 is expandable using industry standard Java Portlet plugins. Info: ConcourseSuite 5.0 – Concursive Corporation.