Epicor CRM

Epicor is a global leader dedicated to providing business software solutions to companies around the globe. More than 20,000 customers in over 140 countries use Epicor’s enterprise software solutions and services.

Epicor CRMEpicor CRM is an integrated solution for managing the complete customer lifecycle. An integral part of Epicor’s end-to-end solution for managing the entire enterprise, Epicor CRM provides integrated sales, marketing and customer support functionality that connects to back office processes such as accounting, sourcing and procurement, and inventory management, driving efficiency and saving your organization time and money.

Available in separate modules for support, sales and marketing, Epicor CRM provides a single-source for everyone who interacts with customers, enabling a smooth transition from sales to support and resulting in more satisfied customers.

Epicor CRM provides a 360 degree view of the entire customer, supplier or partner relationship regardless of position in the customer lifecycle. Epicor CRM solutions broaden the scope of customer information to everyone within the organization and to stakeholders beyond, through contextual delivery of essential customer data to information workers, wherever it’s needed.

Providing Solutions to Meet Your Business Goals

Reach new customers while retaining existing customer communities

Enhance internal efficiencies

Drive new product introduction

Automate marketing activities

Improve execution of customer service

With award-winning integrated applications, covering marketing automation (MA), sales force automation (SFA), case management, and customer and partner self-service, Epicor CRM provides the functionality you need to ensure an all around world-class customer experience. For more information visit http://www.epicor.com